FAQ

What is MatMen?

MatMen is a dream come into reality through hard work and a lot of trial and error moments. At MatMen we want to bring our athletes and hobbyists products that are made by us, for us and fit our standards of extremely high quality to keep us safe on the mats. 

What is the famous Dojo Balm? 

Dojo Balm is a professional grade pain-relieving balm formulated by martial artist connoisseurs, combining powerful healing plants and super foods, and avoiding any unnecessary chemicals. 

What are the ingredients? 

Ricinus Communis (Castor) Seed Oil, Hydrogenated Castor Oil, *Cera Alba (Beeswax), Copernicia Cerifera (Carnauba) Wax, Glycine Soja (Soybean) Seed Extract, Lactobacillus/Capsicum Frutescens Fruit Ferment Extract, *Schinus Molle (Pink Peppercorn) Fruit Oil, Tocopherol, Menthol. 

What forms of payment do you accept?

MasterCard, Visa, American Express, Discover and PayPal

How can I get in contact with MatMen?

You can email us at orders@matmen.shop

When will my order ship?

Orders are processed between 24/ 72 hours. Shipping times may vary. 

What happens if I did not receive my order?

If, for some reason, you did not receive your order, please contact us via email at orders@matmen.shop .

Customers will be responsible for return shipping costs for all refused and undeliverable packages, as well as packages sent to an incorrect address. In the event a customer would like to reship his/her returned or undeliverable package, customers will be responsible for reshipping charges and applicable fees.